Senior Vice President, Employee Benefits Division Account Executive, Director of Employee Benefits Operations
Kelly Craddock is Senior Vice President, Director of Employee Benefits Operations and an Employee Benefits Division Account Executive for Harden, one of the Southeast’s leading insurance, risk management, and employee benefits firms. In her role, Kelly is responsible for defining and assuring execution of client support plans; communicating proactively with clients; and managing client support operations.
Kelly joined Harden in February of 1997 and has amassed over 30 years of experience managing large, complex client accounts in the local, statewide, and national employee benefits arena. Prior to joining Harden, she provided account management services for Anthem Health, Inc., a national insurance company providing life and health insurance products. Additionally, her work at Anthem Health included preparation of Medicaid and Medicare product applications, management of Community Health Purchasing Alliance plans and provider recruitment and network maintenance for the PPO and HMO products. Kelly also worked as an Account Executive for PARTNERS/Aetna Health Plan in Arizona. Her responsibilities there included responsibility for new sales and account management for multiple clients across the southeastern part of the state.
A graduate of the University of Virginia, Kelly holds the Certified Employee Benefit Specialist (CEBS) designation, as well as has achieved the status of Fellow in the International Society of Certified Employee Benefits Specialists. She also holds a Florida Life, Health and Variable Annuities license.
An involved member of the community, Kelly has served as an Elder on Session, Chair of the Personnel Committee, and member of the Pastor Search Committee for Community Presbyterian Church in Atlantic Beach. She also is a former Officer on the Board of Directors for Girls, Inc., as well as formerly served on the Board of Directors for Planned Parenthood of Northeast Florida. She is currently active with the Jacksonville Chapter for the International Society of Certified Employee Benefits Specialists and formerly served as President and on the Board. She has been a mentor for at-risk youth at North Shore Elementary School, was part of Volunteer Jacksonville’s Blueprint for Leadership Class of 2000, and has been a volunteer for Beaches Habitat for Humanity.
