Commercial Insurance Division Account Executive
Jessica Goff is a Commercial Insurance Division Account Executive for Harden, one of the Southeast’s leading insurance, risk management and employee benefits firms. In her role, Jessica is responsible for providing daily management of the client support team, facilitating the development, documentation and execution of the Client Objective Support Plan, assuring the integrity of client data, promoting proactive client communications, and maintaining positive client relationships. In addition, she is responsible for the allocation of Harden resources, and is accountable to you for the performance of underwriting and other third-party service providers.
Prior to joining Harden in 2010, Jessica worked at UPS as an Industrial Engineer, where she created a plan to save the Southern Illinois District $300,000 per year by reducing aircraft; was responsible for planning a safe, efficient, and cost effective air network for 22 facilities; and evaluated work methods by using work measurements to improve processes. Prior to that, Jessica also worked at UPS as an Operations Management Specialist, where she kept all safety documentation audit ready; designed a safety contest that was implemented within the center; and received OSHA certification. Jessica briefly left Harden in 2015 to become a 3rd Grade Teacher with Enterprise Learning Academy.
Jessica graduated Cum Laude with a Bachelor of Arts in English from the University of Illinois. Jessica currently holds her Florida 2-20 Insurance License and has obtained her Associate in General Insurance (AINS), Associate in Insurance Services (AIS), and her Accredited Advisor in Insurance – Management (AAI-M) designation.
An active member of the community, Jessica has served as a Girl Scout Leader and a Foster Parent.